diamondexch
diamondexch
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This app is available for your device
diamondexch
This app is available for your device
Contact
+91 4417677006
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to securely access your account. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, ensure you have a stable internet connection with a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time to pass. If you still don't receive the OTP, you can reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, please send your valid KYC (Know Your Customer) details to customer support via email to assist with account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and access the updated app without any problems. This should allow you to smoothly continue playing.
Q1: What is the minimum withdrawal amount in the diamondexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means users can only withdraw their actual gaming earnings, not any additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card and linking your UPI and bank details. This ensures a smooth and secure verification process. By doing so, you can easily access and manage your account settings.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some tasks can be completed in as little as 30 minutes. However, payment processing may experience delays, requiring users to wait up to 24 hours in some cases. This variability affects the overall completion time of tasks on the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games with the bonus amount. This means the bonus itself remains non-withdrawable in the account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
We prioritize the importance of security and convenience, which is why we offer a diverse range of deposit and withdrawal methods that cater to different preferences. Our options include traditional credit cards, as well as modern solutions such as e-wallets and cryptocurrencies. This variety ensures that our customers can easily and safely manage their accounts. Our user-friendly interface is designed to provide a seamless gaming experience, with intuitive navigation and easy access to all game features. Additionally, our dedicated customer support team is available 24/7, ready to assist with any questions or concerns. Whether you need help with deposits, withdrawals, or anything else, we're always here to help. Our commitment to customer support is unwavering, and we strive to respond to all inquiries promptly and efficiently. Our team is knowledgeable and experienced, and we're passionate about providing top-notch service to ensure that our customers have an enjoyable and stress-free gaming experience.
Our user interface is designed with simplicity and ease of navigation in mind, allowing you to quickly and directly take action. Our goal is to make the process of using our platform seamless and intuitive, so you can focus on what matters most to you. In addition to our user-friendly interface, we also offer dedicated customer support available 24 hours a day, 7 days a week. Our team of experts is committed to helping you with any questions or issues that may arise, so you can get back to what you're doing as quickly as possible. Whether you need assistance with a specific feature or have a general inquiry, we're here to help. Our support team is knowledgeable, friendly, and always available to provide guidance and solutions to any problems you may encounter.